zandyring on "uploading videos"
Hi there, We've seen some reports of this issue, and it appears to be related to Firefox16. Could you upgrade to Firefox17? That should clear up the issue for you! If you have any ongoing issues,...
View Articlezandyring on "Uploading Pictures - settings Do Not work Correctly"
Hi again, We had a number of IE9 users who were having a problem with images. We deployed a fix last night - are you still experiencing the issue, or has it resolved?
View Articlezandyring on "How to insert a picture in the exact spot on the page where I...
Thanks for letting us know that! It's definitely good to know of any available workarounds. Last night the internal team deployed a fix that should take care of this, in any regard. You may need to...
View Articlephreshfm on "Audio Player for Radio"
Hi I was wondering if you could help me. I run a site called phresh fm which is an online radio company. We are hoping to set up a audio player that automatically plays when our users click on our...
View Articlezandyring on "Images not uploading correctly to new post."
This should be resolved. I saw that this particular image was being constrained by the HTML (if you click on the edit image icon, you can see that in the Advanced Settings, the end of the image URL...
View Articlezandyring on "Why do Jetpack stats only show Homepage / Archives for new posts?"
Hi again Anders, The internal team checked, and they say that everything they see looks correct. This sounds like it could be a browser issue. Could you try clearing your cache and see if that helps?...
View Articlekardotim on "How can I add tracking via Google Analytics?"
I'm sorry, it's not possible to install Google Analytics on WordPress.com. We do, however, offer a number of great stats features built into your blog. There are no restrictions if you setup a...
View Articlekardotim on "Add DNS record for suleikajaouad.org"
I added a new DNS Zone record for your domain. This change may take a little while to be fully effective. Could you give it some time then try updating the name servers again? You can go to Store >...
View Articlecorpwell on "Add DNS record for suleikajaouad.org"
Thanks will do. What is a DNZ Zone. Since than I added the NS1.Wordpress.com and NS2 and 3 to the server where the name is registered. But how will it know where to go. Do I have to purchase a Mapping...
View Articlebugbrennan on "please help"
I keep getting this error message: Whoops! There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.
View Articlemonicaglickman on "How can I get published version to match version I see...
Hello zandyring, Thanks for this interesting response. There's a lot to think about here. I wonder if theme font size (1.5 em) has changed, since I used to be able to select a smaller heading font and...
View Articlekathrynwp on "Can't make initial connection to WordPress.com?"
Thanks for trying this. Since this didn't work, I've asked our developers to have another look at your case.
View Articlesplinterandfriends on "How do I pay for annual use of domain name?"
I want to pay for another year's use of my domain name. Fear the credit card I used to establish account may have been canceled.
View Articlesplinterandfriends on "How do I pay for annual use of domain name?"
Used a VISA to set up account. Card was canceled due to fraud. Want to pay for my domain name for one more year. How do I do it?
View Articlezandyring on "why did you change the image upload interface to 'media'"
Hi there, To set an image as the featured image, you can select it in the "featured image" area on the right side of the main "edit post" screen (you may need to scroll down to see this). This makes...
View Articlezandyring on "Inserting Media"
Hi there, We pinpointed this bug to Firefox16. If you upgrade to Firefox17 (the most recent version), you should be all set! Let me know if you have any additional problems.
View Articlezandyring on "My pictures aren't loading any more on my blog"
A fix for this was recently deployed. Can you try clearing your cache and trying again? If you continue to have problems, just let us know (and confirm your browser and version) so we can investigate...
View Articlekathrynwp on "Can't make initial connection to WordPress.com?"
Unfortunately the Jetpack developers have confirmed that we are unable to troubleshoot this any further on our end. Internal server errors are host-side issues that can’t be solved without knowing the...
View Articlezandyring on "featured image"
Hi there, You need to set the featured image on the Edit Post page: https://liazoncorp.wordpress.com/wp-admin/post.php?post=1498&action=edit&message=1 You'll see that I have done this (you can...
View Articleeddylowe59 on "Swtiching back to wordpress.com"
I have recently self hosted a wordpress site. I cancelled the hosting as i wanted to go back to wordpress.com, how do i switch back from a self hosted site to my wordpress site? From...
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