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rachelmcr on "Happiness Engineers"

Hi Viveka, Thanks for your patience with this. :) Our team disabled autoplay in the new Reader, so now your readers will see those songs in the Reader but the songs will only play when someone clicks...

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snlatif on "My facebook posts are appearing differently to how they were last...

Hi I've just checked the post and the custom message is: June's empties are from NARS, Scholl, Mary Kay, Decléor, Groovy food, Malin + Goetz, Glamglow, and Thea Thanks Sofia

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rachelmcr on "My facebook posts are appearing differently to how they were...

Hi Sofia, That's the title of your post, which is the standard Publicize message. That standard message is replaced with an excerpt of your post when it is publicized on Facebook. If you enter a...

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snlatif on "My facebook posts are appearing differently to how they were last...

Hi Rachel, thanks for your note. I know that it is the title, and it appears in the 'custom message' box. I occasionally change it but not always. If you go back over the messages, you will see that it...

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designsimply on "Unwanted Music"

We've made an update to stop the autoplay on SoundCloud embeds if they are in the Reader to solve the problem you reported. Sorry it took so long to get this updated, and thank you for reporting the...

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whitneybookcorner on "How do I hide page titles in pilcrow theme"

I hope you can help me again with this. I entered this code successfully on the pilcrow theme but am trying to use it on Chateau theme for schenectadyrose.org site and it does not seem to be working....

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whitneybookcorner on "How do I hide page titles in pilcrow theme"

Please ignore my earlier email - I have figured this out! Christine

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laurelfulford on "mobile dispaly"

Hello Dror, I wanted to let you know that we've tracked down the cause of the display issue you reported, and have found a fix. Posts with audio files in them should no longer be displaying badly on...

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iamtakashi on "Social share icons does not work on "element" pages"

Hi there, Sorry for not being able to fix this issue sooner. The issue with sharing buttons has been fixed. Please let me know if you need further assistance. Thanks.

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siobhyb on "Incorrect posting time"

Hi Tina. I'm happy to report that our team was able to replicate the issue with the incorrect posting time, which you reported to us back in April. It seems the issue was related to previewing a draft...

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siobhyb on "Embedding multiple VideoPress movies into a web page"

Hi @oinsketta: I'm sorry for the delay in my reply here: I've just heard back from the theme's author and they found that the issue with embedding VideoPress was related to some of the HTML that was...

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mamassoup on "In the future i want to use another paypal account to pay, how...

Dear JeremeylAbout paying from different pp account i also send a mail to contact support. Because it's not very clear to me how to do this. Senceerly, Zur Op maandag 11 mei 2015 heeft WordPress.com...

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supernovia on "In the future i want to use another paypal account to pay, how...

Can you go to https://wordpress.com/my-upgrades , click Renew Now, then click the PayPal tab? When you click the button you'll need to log into PayPal and can use the correct account.

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kathrynwp on "Why is private event showing up?"

The "next" button at the bottom of the home page doesn't work. Doesn't navigate to "page 2". Joe, the pagination issue on the Eventbrite Multi issue has been fixed. If you'd like to reset your homepage...

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mamassoup on "In the future i want to use another paypal account to pay, how...

Dear David Thanks for responding. However it is not working, while the paypal tab is asking fot a credit card number witch i don t have. My paypal account is conected to a regular bankaccount number. A...

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supernovia on "In the future i want to use another paypal account to pay, how...

Are you able to send a screenshot of the page that's asking for the credit card? I have logged into your account on this end and I don't see what you're describing. It sounds to me like the issue is...

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mamassoup on "In the future i want to use another paypal account to pay, how...

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mamassoup on "In the future i want to use another paypal account to pay, how...

Hi , in previous mail i send you a foto of what's happening by trying to pay. I hope it's clear. You were right ,that it's starting when you login on paypal.The end date is getting closer. You have a...

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supernovia on "In the future i want to use another paypal account to pay, how...

We didn't get the attachment. You would need to upload it to your media library. If the problem is appearing on PayPal's site, though, can you get in touch with them?

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mamassoup on "In the future i want to use another paypal account to pay, how...

Okay then this all is not gonna work quikly. Therefore two questions; 1 do you have a gmail adress for me so i can send you the attachment. And 2 if i'll won't be abble to pay on time, when we can juse...

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supernovia on "In the future i want to use another paypal account to pay, how...

Hmm. Well, I'll email you to see what we can work out. We definitely don't want you to lose the domain. I'll close this thread for now so we can work privately.

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timethief on "reclaiming a deleted blog address"

♫ Alleluia! ♫ I think I ❤️ you. Well, not really but I'm sure you know what I actually mean. Now I need to figure out how to transfer the content in https://onekoolblog.wordpress.com to...

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timethief on "reclaiming a deleted blog address"

Oops! I mean to to http://thistimethisspace.wordpress.com I'm so excited I lost it and I need to eat as I've been online since 6AM doing business staff.

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chrisrudzki on "reclaiming a deleted blog address"

Hahaha! You're very welcome. :)

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harrybekkevold on "TXT record cannot be created"

I am setting up a third party email provider, which needs to verify that i own the domain via a txt record. Usually you just leave txt name either @ or empty, but wordpress is telling me that is an...

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foodiesid on "TXT record cannot be created"

I was having a similar problem with TXT as well, but could substitute it with CNAME. However, when it comes to the MX, the problem starts. My third party email provider cannot assist me as well since...

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punchouty on "TXT record cannot be created"

I am also facing the same issue. Any help please? I am unable to add MX record.

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harrybekkevold on "TXT record cannot be created"

Is there a way to get hold of WordPress.com actual technical support as this is looking like a error with the interface not recognizing the different requirements for each record type?

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catiakitahara on "TXT record cannot be created"

Hi there! That's a bug we've been already working on to fix it. Meanwhile, you may edit your DNS records in this page here: https://wordpress.com/my-domains/ Is there a way to get hold of WordPress.com...

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hafizr on "adding a new domain to my account with multiple users"

Hello, I already answered this via email so I will close this one for now.

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