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migueluy on "Renewing an expired site redirect"

Hi Peggy, I have synchronised both dates. Now you should see the same expiration dates in both screens. The redirect upgrade for engagingemergence.com expires the 2014-01-29th. You should not worry...

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patcegan on "How can I prevent readers from having to register in order to...

People commenting have to give password and register. I have not checked the boxes under Comments to require this. I want readers to be able to freely comment without having to give any information....

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kathrynwp on "how can I create page jumps?"

Hi there - This seems to be a browser-specific behaviour, and depends whether you're logged in or not. For example, I don't see the title cut off in several browsers, including:...

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davidgoldsmithparsons on "back up/download"

Hi Kathryn, Hope you had a nice weekend. The transfer worked ok--clean up needed, but manageable for this iteration. I have a new question. The old site has the nice url: parsonsfabcreation.org New...

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kathrynwp on "Why are some photo appearing a as a "path" rather than the...

Thanks for pointing that out. I can see that the image source (src) is missing from the image tag in the code: <img class="size-large wp-image-13" alt=""Camp-École" /> Could you please let me...

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kathrynwp on "Mail Forwarding"

I don't know where to get my custom DSN records? You can set your custom DNS records under Store > Domains, and then clicking Edit DNS next to the domain for which you want to add records. You'll...

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ojey on "Main Sidebar showing in footer"

Hello I am using the HUM theme. I want some widgets on the left hand side of the page and maybe some at the bottom. I think to do this I should add widgets to the Main Sidebar on the Widgets page and...

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richopp on "Email DNS Records"

I have changed email hosts from 1and1 to Bluehost. My DNS entries are likely not correct. I have the correct A record IP address. Are my cname and MX records correct alternative email to send - [email...

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kardotim on "Videopress not working on about 1/4 of my videos."

I see. So even though all videos were created the exact same way, some can't be processed properly? What software are you exactly using?

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kathrynwp on "back up/download"

In theory, you could transfer your Value Bundle and its custom domain parsonsfabcreation.org to a new site every term, and let all the old archived sites simply keep their default free WordPress.com...

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kathrynwp on "flagged as "malicious" website"

Hi there - I'm not seeing that in either Firefox or Chrome. Would it be possible to upload a screenshot of what folks are seeing to help in troubleshooting? Here's a guide on how to make a screenshot,...

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kathrynwp on "flagged as "malicious" website"

Could you please also confirm which site you're referring to, since I see over half a dozen sites on your account? Thanks very much.

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townmouse33 on "Why am I getting a message about my image widgets?"

Thank you so much. It seems so simple now you point it out! Maybe instead of the error message telling you to configure the settings, it might be better if the message read: 'You have two empty image...

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kathrynwp on "paypal donate button"

Hi there - you'll need to contact PayPal to find out what the issue is. There are contact links at the bottom of the PayPal Donations information page:...

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thebelleofthelibrary on "My posts have duplicated"

My post didn't show up in the topics, so I deleted it and reposted before contacting support, as this has worked in the past. Now both posts are showing up and I don't want my account to get flagged.

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iloveyourintimates on "Dns"

I accidentally entered my domain as iloveyourintimatesblog.com, but my host (volusion) requires it to be blog.iloveyourintimates.com. I purchased this domain (iloveyourintimatesblog.com) with you a few...

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kathrynwp on "Why am I getting a message about my image widgets?"

My pleasure.

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lianahelene on "How do I link my home page to my custom header image?"

2 related questions: 1 - how do I get my custom header image to link to my home page, which is just a feed of my recent posts? 2 - how do I make all of my recent posts to go to a page that I designate...

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lianahelene on "How do I link my home page to my custom header image?"

Wow - sorry, I butchered my second question. I meant to write: "how do I make all of my recent posts go to a designated page? Like if I want to create a header called "blog" and all posts would feed...

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csonnek on "Can i choose the tumbnail when publicizing a post?"

Screenshots are a huge help - can you please take a screenshot of your post edit page so I can better understand the issue?  Upload this image to your site's Media Library and I'll take a look. This...

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