jenia on "domain issue"
http://uncommonsensedaily.com/ is showing up fine from where I am on the internet, and it is set as the primary domain (so uncommonsensedaily.wordpress.com redirects to uncommonsensedaily.com) When a...
View Articlejenia on "Fang Chronicles Blog completely messed up"
Thank you for the kind words - happy blogging :)
View Articlejenia on "Why are my feedbacks/contact forms not working?"
Hi there, I just tested the contact form on this page: http://stylebykelly.com/vip/ (as Jenia - Happiness Engineer) and I received the confirmation message "Your responses were successfully submitted....
View Articlejenia on "I want to clear content on this blog"
Hi there, could you please confirm that you want to delete all content (posts, pages, media, comments, etc) from bethanyrinchen.com and that you understand that this action cannot be undone?
View Articlejenia on "Blog not linking to the right place"
Hi Kaylon, kaylonkirk.com used to be registered with another registrar, and it looks like it expired a few months ago and is available for registration again. (I usually check...
View Articlejenia on "theme problem for some visitors"
Hi there, thanks for your patience. I just wanted to confirm -- do your readers use Internet Explorer 8 when visiting your site?
View Articlejenia on "theme problem for some visitors"
If some of your readers are using Internet Explorer version 8 or older, keep in mind that our newer themes (like Misty Lake) are no longer designed for older browser versions. Content should be...
View Articlejenia on "Self Hosted Blog"
If you are leaving WordPress.com and would you like to redirect littlemaison8.wordpress.com (as well as all of your permalinks) to your new domain name littlemaison.com, then I would recommend the Site...
View Articlekathrynwp on "transferring current video press from one blog to other"
Hi there - I don't see an active VideoPress subscription on the first site - it looks like it expired in June 2012. https://somefreetime.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades Let me...
View Articlekathrynwp on "Spam comments are not filtered"
I'm sorry for the inconvenience. Please mark these comments as spam to better help the spam filter identify similar comments in the future.
View Articlekathrynwp on "The link to my survey url is not working."
Hi there - could you please paste the URL here so I can take a look? Thanks.
View Articlekathrynwp on "Add DNS record for kester.dk"
I've added a zone record for kester.dk so you should be able to map it now. Just let us know if you need anything else.
View Articlekathrynwp on "Problems with DNS"
Hi there - one of our Happiness Engineers responded to you by email on January 24, but it sounds like you didn't receive it. Your domain, plantandoumasemente.com, expired on September 10, 2012 and...
View Articlekathrynwp on "Problems with DNS"
I also refunded your recent domain mapping upgrade for plantandoumasemente.com since you no longer own the domain. It can take 1-2 weeks for the refund to be reflected on your account.
View Articlekathrynwp on "Live Preview"
I'm sorry you're having trouble with Live Preview. To rule out a browser issue, could you please try a different browser, such as Firefox or Safari, and let me know if you have any issues there? Thanks.
View Articlekathrynwp on "Why is my mobile version not displaying correctly when I use...
Hi there - could you please let me know what mobile device and what OS you're seeing this in? Would it also be possible to upload a screenshot to help in troubleshooting? Here's a guide on how to make...
View Articlekathrynwp on "Google Data Highlighter and WORDPRESS"
Hi there - since WordPress.com redirects your site from http://www.kabbage.co.uk to http://kabbage.co.uk you'll first need to make sure your site is verified with Google Webmaster tools through the URL...
View Articlekathrynwp on "redirecting domain"
Hi - there were two small problems with the setup of your redirect, which I've gone ahead and fixed: 1 - the redirect needs to be set as your primary domain under Store > Domains. 2 - the redirect...
View Articlekathrynwp on "not satisfied with domain name"
Hi there - please cancel your current domain under Store > My Upgrades, by clicking on "Cancel and Refund." You can then purchase the correct domain, as long as it's still available. Just let us...
View Articlekathrynwp on "Blog Summaries"
Hi there - the setting you changed only affects RSS feeds and email subscription feeds, not the front page of the site itself. If you only want post excerpts on the homepage, you could look through the...
View Article