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richardmtl on "Shareaholic Problem with Twitter & Jetpack"

Ok, thanks for those screenshots. Could you please try something for me? Can you go into the Jetpack page, deactivate all of the modules that you have activated, the reactivate them one by one until...

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zandyring on "Jetpack: not displaying stats or sending out e-mail alerts to...

Hi Kate, I am seeing your Jetpack as enabled correctly right now - are you also seeing this or do you see an error on your end? Cheers!

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zandyring on "Images n displaying correctly"

Hi Amy, Yes, it's an intended feature - I am sorry. While you could certainly select another theme, I just want to say again that I really like the way your site looks as it is!

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wagthedoguk on "site_id_invalid"

Arrr..... I so thought that would work. I even re-installed Jetpack, and logged out of wagtheddoguk.wordpress and tried to connect. I got the same error message!!!! Do you think there is something on...

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zandyring on "Is 10 the maximum number of editors that I can invite to my blog?"

Glad to help :)

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kathrynwp on "site_id_invalid"

I'm sorry that didn't work. I'm checking in with our developers again and will keep you posted.

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wagthedoguk on "site_id_invalid"

Thanks so much, its driving me crazy! I really my subscribe list and stat data!

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philippechantepie on "Add DNS record for"

I've tried to add a Zone Record for the domain but it asked me to contact support. Could you please add the Zone Record for me?

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annwrittennotes on "WordAds Turned Off but They are still appearing for my...

Hi - I do not want to have wordads on my blog and have the functionality turned off. I am not seeing them when I go to my blog. However, my husband just sent me a screenshot of a horrendous ad that is...

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catrymer on "contact form issues"

If you are having trouble getting the form to insert the way you want it to appear you can edit the shortcode directly to include the fields you want to have. If you want to add a required email field,...

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ongravana on "where is my refund email?"

refund email has not arrived yet

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catrymer on "where is my refund email?"

I can help you with refund questions/problems. I don't see an upgrade associated with the blog you referenced, what upgrade were you trying to return?

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likinghonest on "How do I move my email subscribers from my wordpress.com...

just don'y know how to move them

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likinghonest on "How do I move my email subscribers from my wordpress.com...

I need help moving my email subscribers from my wordpress.com site to my self-hosted wordpress site.

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catrymer on "WordAds Turned Off but They are still appearing for my users."

At WordPress.com, we sometimes display advertisements on your blog to help pay the bills. This keeps free features free! We only run them in limited places, and we do not show ads to logged-in readers,...

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kineticangel on "How do I get the gravatar to show across my entire...

Hello! Thanks for checking my gravatar. I want the second picture but since I've asked for helped I've switched my blog to one that's hosted here on wordpress. The .com still points to the new one...

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zandyring on "Cancelling vote20xxinfo.com"

Hi there, I've gone ahead and taken care of this for you - I hope that helps!

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lbaulding on "Uploading a Custom Site Title and Tagline"

Thank you—I decided to go with a small site title and tagline. I noticed that one of the examples of a gridspace blog that wordpress uses (http://jen-spec-industries.com) has a site title that she has...

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catrymer on "Add DNS record for"

Zone records are sometimes required before you can update your registrar's name servers to point them to WordPress. Your domain is already pointed at us, so you do not need a zone record. It looks like...

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whointhetriangle on "Making site publicly accessible"

I had my site password protected, but think I changed that on the Home page under the Publish section in the Visibility part--to public. I still can't pull it up without putting in a password.

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