jenia on "Menu and categories"
Could you please let me know what happens when you try to add another category to the menu? I just tested it on your blog and it worked fine for me: I went to your "Find It" menu, clicked "View All"...
View Articlejenia on "Domain Name"
fairtradeatlanta.org is showing up great for me. When you register a new domain name, it can take some time to start showing up. If you are still not able to visit that domain, could you please clear...
View Articlejenia on "Can I legally use .org for my foundation blog domain?"
Hi George, Since this is a "non-profit" enterprise, should I use the .org or .com domain tag? This is really up to you, many non-profits use .org domains, but there are no rules governing who can or...
View Articlejenia on "Index of content"
Hi there, you won't be able to install a new page template on WordPress.com because you don't have direct access to the database, for security reasons. If you were looking for your sitemap, you can...
View Articlejenia on "I paid $99 for the bundle upgrade, but the system does not allow me...
It sounds like you would like to customize your blog, is that right? So, from the page you referenced above, Appearance > Custom Design, you can click on Fonts, Colors, or CSS tabs to modify the...
View Articlejenia on "why aren't the widgets working?"
Hi there, you are currently using the Matala theme, which has three widget areas. I see that you have widgets in all of those areas. You don't want any widgets to appear in your sidebar, you can drag...
View Articlejenia on "Why are ads on my blog when I paid to have no ads?"
I do see that the No Ads upgrade is active on your blog unseenmoon.wordpress.com. I suspect the ads are shown by the browser in the internet cafe, not WordPress.com. The browser could have the ads...
View Articlejenia on "transfer followers/stats"
Yes, I can transfer your email followers for you. Let me know your old URL and the new URL and make sure that Jetpack is installed and connected on the new blog, then I'll make the transfer.
View Articlejenia on "renewal"
Hi, your domain expired over three months ago and has been made available for registration again. You can re-register it through Store > Domains. For more information, please see this support...
View Articlejenia on "Sub Domain"
Hi there, the domain mapping upgrade for ethiconomics.co.uk is associated with a different WordPress.com account (not the one you are writing from), so to make any changes there, we'll need to receive...
View Articlethelearnerobserver on "transfer followers/stats"
The old one is http://www.thelearnerobserver.wordpress.com and the new one is http://www.thelearnerobserver.com Thanks so much for your help!
View Article2rainydaypeople on "Can I legally use .org for my foundation blog domain?"
Jenia, Thank you very much for your help and advice. I just want to make sure everything is "legal." Also, the reason I chose the "bundle," I wasn't really sure what I would need to put this blog-page...
View Articlekauefakri on "Custom Design not activating"
Hello, Jenia! It worked fine. Now I can use it normally. Thank you!
View Articlelocker4life on "Add DNS record for katja-gerres.com"
I've tried to add a Zone Record for the domain katja-gerres.com but it asked me to contact support. Could you please add the Zone Record for me?
View Articlechewa on "No pro bundle activation possible"
Hi Thank you for the link! An additional question: since I already bought a domain registration and mapping, do I still have to buy the full bundle? It seems to me that I now will pay double for these...
View Articlejenia on "Can I legally use .org for my foundation blog domain?"
My pleasure, good luck with your new site! And just making sure you've seen our resource for learning WordPress.com: http://learn.wordpress.com/ Let me know if you have any more questions!
View Articlejenia on "Custom Design not activating"
You're welcome, and sorry for the inconvenience!
View Articlepatzmich on "Why are ads on my blog when I paid to have no ads?"
The public computer was in the lobby of a hotel, so I'm not sure about that explanation. The ad had nothing to do with the hotel. Malware? Perhaps. But if you say it was not placed by WordPress, I...
View Articlejenia on "Why are ads on my blog when I paid to have no ads?"
You are welcome. If you ever see that ad (or another ad), could you please take a screenshot and upload it to your Media Library? That way, I can take another look and see if there are any clues.
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