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kathrynwp on "My domains are not showing up"

January 9, 2013, 1:36 pm
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Hi there, the domain eastcalgarylove.com is not currently pointed to WordPress.com, the name servers are currently pointing here:

Nameserver: NS1.ABOVE.COM
Nameserver: NS2.ABOVE.COM

If you did renew the domain at your registrar (it doesn't look like it was registered through us) you'll need to log into your control panel and update the name servers to:

ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com

...while bearing in mind the heads-up about email here:
Map an Existing Domain

I've reset eastcalgarylove.wordpress.com as your primary domain so that your site is now accessible here:

http://eastcalgarylove.wordpress.com/

If you need further help, just let me know.

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marcodelfreo on "How to link a different FB account to different blogs?"

January 9, 2013, 1:41 pm
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Dear Kardotin, thanks a lot. It was so easy I felt even less tech savvy I usually feel (and when I'm talking about this level, the Dead See is my everest...).
Everything is working fine now, have a great day, thanks again.

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johanna4moms on "Answer me, please."

January 9, 2013, 1:53 pm
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Why isn't anyone answering my emails? This is the third time I have written with some very important questions.

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cristinsadventures on "publishing"

January 9, 2013, 2:11 pm
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Hello! My blog is set up to publicize to my facebook, but the most recent post that I made, "Second Snow Day, Still No Phone" did not share to my Facebook and did not get sent to my followers on email. When I try to share it to Facebook, it shares the previous post. I have never seen this happen. What can I do to get it to send to my followers? Thanks :)

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kathrynwp on "Very confused!"

January 9, 2013, 2:42 pm
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Please have the owner of the site kbloveslearning.wordpress.com log into their account, and confirm here by replying in this thread that they give permission for us to move the domain kevinberryblog.com to that account.

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kathrynwp on "My domain was transferred to WordPress but I cannot preview edits to my site"

January 9, 2013, 2:54 pm
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Hi there - when you say you can't preview any of your changes, could you explain a little more about the problem you're having? When you click the "preview" button, what happens?

It looks like the mapping is fine, and I can see your WordPress.com site here:

http://spartantacticaltraining.com/

Once I have a little more information I'll be glad to troubleshoot further.

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kathrynwp on "Update expired domain information"

January 9, 2013, 3:13 pm
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The domain umfablog.com already expired, but we may still be able to recover it.

Domain expiration is a lengthy and rather complicated process that takes about 80 days, during which your domain may be put up for auction or sold on back-order.

At the moment, your domain was not yet deleted or registered by someone else, so it looks like we may be able to renew it for the regular price, plus a fixed late-renewal fee of $80.

If you want us to renew the domain for you, please reply to confirm that you agree to pay the late renewal fee.

We will handle everything, and I'll send you a link to a page on WordPress.com where you can pay for the renewal.

If you pay for renewal and we are unable to recover the domain, you will be fully refunded. Please let us know as soon as possible.

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kathrynwp on "My domain was transferred to WordPress but I cannot preview edits to my site"

January 9, 2013, 3:19 pm
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One thing to check is to make sure you've got third-party cookies enabled in your browser, as that may affecting the ability to preview if you have that turned off. Just let me know if that helps.

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archele88 on "Add DNS record for redgalsmarketing.com"

January 9, 2013, 4:51 pm
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I've tried to add a Zone Record for the domain redgalsmarketing.com but it asked me to contact support. Could you please add the Zone Record for me?

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2rainydaypeople on "Can I legally use .org for my foundation blog domain?"

January 9, 2013, 6:20 pm
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Jenia,
I've given this a lot of thought, and I need your help with some changes.
Things I don't understand:
1. I would like to change my domain to: georgekbrannenfund.org, from ".com," and retain my "bundle" purchase with this change. (I just feel the .org sounds better for my format.)
2. Also,I would like to have two separate blogs, independent of each other, but connected through a link via blogroll. (I think, if I read correctly, I can do this with a second e-mail address? *I got a bit confused with the mapping section, but I don't believe "redirecting" is what I had in mind.
*Before I decided to ask your assistance, I did read all ... until confusion set-in, and I'd rather not screw this up ... thank you! I know you folks must get lotsa questions everyday, so I appreciate your help.
Best!
G.

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glutenfreegutt on "Redirecting my WordPress blog"

January 10, 2013, 5:17 pm
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I do not have the second half of the screen you showed me. Is there an email I can send you a screen shot of what I have on my screen? I do not have where it says "Domain Administration" or anything under it.

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whyfarm on "Changes through Dashboard are not applied to blog"

January 10, 2013, 6:39 pm
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Hi Kathryn,

For example, if, from my dashboard, I try to remove a page or edit a post, the changes are not applied to the blog...even after 48 hours.

Thank you for helping me solve this crisis....

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jarrodboyle on "2012 report"

January 10, 2013, 8:19 pm
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kardotim on "Error when connecting to Facebook"

January 10, 2013, 10:17 pm
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Could you try and disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

Also make sure you are running the latest WordPress and Jetpack version:
http://www.wordpress.org
http://www.jetpack.me

Looking forward to your reply.

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kardotim on "RSS Feed Issue"

January 10, 2013, 10:19 pm
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I took a look and I can see all those posts in the feed. Could you send us a screenshot of the feed when you're viewing this in your browser? You can upload the screenshot to your blog's media library.

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kardotim on "I wanted a website and I got a blog."

January 10, 2013, 10:23 pm
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You can follow the steps in this guide on how to create a site.

If you're just starting out with WordPress.com, You may find our step by step guide to be helpful.

In 10 quick steps, you'll learn about all the best and most useful features of WordPress.com, with lots of screenshots and videos.

We have more guides in our Support Documentation to learn all about WordPress.com.

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kardotim on "inviting authors"

January 10, 2013, 10:24 pm
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There's no limit. You can follow the steps in this guide on how to invite users to your blog.

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kardotim on "statistics"

January 10, 2013, 10:27 pm
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That's correct. You may notice that weekly unique visitors is less than the sum of daily visitors for the same week. This occurs when the same visitor appears multiple times during the week.

You can find more information about Site Stats at http://en.support.wordpress.com/stats

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kardotim on "please help."

January 10, 2013, 10:35 pm
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1: Looks like your domain is not pointing to WordPress.com name servers yet. Please go to your domain registrar's site and log into the control panel. You will need to update the name servers as below:

NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM

2. That's correct. To clear up any confusion, WordPress.com and WordPress.org are two different entities. Please check out the following links to learn the differences.

http://support.wordpress.com/com-vs-org/
http://get.wp.com/

3: I've just refunded the $13 back to you.

4: See point nr 1

Feel free to contact us if you have any other questions.

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kardotim on "How do i get rid of hideous new layout"

January 10, 2013, 10:37 pm
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