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mattb0x on "Do you refund custom design?"

I purchased custom design thinking it would help me upload a custom wordpress theme i'm working on but it was not what I was looking for. Is that something you can refund seeing as I haven't used it?

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kardotim on "Thanks for the visitor stats!"

You're welcome! Happy blogging :)

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kardotim on "Add DNS record for elchorro.com.co"

I added a new DNS Zone record for your domain. This change may take a little while to be fully effective. Could you give it some time then try updating the name servers again? You can go to Store >...

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kardotim on "Visitor stats"

Please check your stats again, I see more visitors from different countries. Can you please try clearing out your cache?

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zandyring on "With infinite scroll, not all "Official" sharing buttons work"

Hi again, The team has let me know that this was fixed in what is now the latest version. Could you update your Jetpack and see if the problem persists? Cheers!

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arteecollage on "Infinte scrolling with active footer widgets"

Hi there, We're looking to change our blog layout and want to know whether we can have the infinite scroll functionality enabled at the same time with active footer widgets? Looking forward to hearing...

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zandyring on "New Blogger - technically challenged - help me, please..."

Hi there, Running the latest browser really will help you in a lot of ways; many sites are optimized to look and work the best in the latest browsers, and they're actually much safer as the browser...

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kardotim on "Jetpack Mobile Theme Problem"

I took a look and everything is working properly. Do you also encounter this issue in a different browser? for example Internet Explorer or Google Chrome?

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synapticsuccess on "video doesn't work in IE8 or IE9"

Thank you, zandyring! It actually was the theme. I updated Thesis and voila!

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donaldgwjohnston on "Follower(s) not being notified."

I was advised by a blog follower (through an email on another topic) that he is not receiving notices of my blog postings. This troubles me since I worry that my postings are not being read. That's the...

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zandyring on "video doesn't work in IE8 or IE9"

Oh I'm so glad you got this resolved!

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anenglishgirlincairo on "Renew domain"

I have paid to renew my domain name but it still isn't working. Please would you advise.

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kardotim on "Page looks different in different browsers."

The 'WordPress help' link didn't work. Could you please upload the screenshots to your media library? Sorry for the inconvenience.

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kardotim on "header image as slideshow in Widely theme (as in the preview)"

You can follow the steps mentioned in this guide on how to create a featured content slider.

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kardotim on "How do I activate 3 columns in Coraline?"

It seems you've already activated a different theme. Is this what you wanted? Feel free to contact us if you have any other questions.

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kardotim on "how can I shift my .com domain back to wordpress.com domain?"

Can you please try clearing out your cache?

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kardotim on "My third autobiographical blog in wordpress HAS BEEN DE-ACTIVATED!"

It's been resolved. Sorry for the inconvenience.

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kathrynwp on "Site redirect timing?"

Hi there, Links from individual posts on your old site will redirect properly if you imported over all the content from your WordPress.com site and kept the same dates and slugs on all the posts. It...

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kathrynwp on "Export blog as MYSQL?"

While we aren't able to supply MySQL exports, most hosts do allow you to increase the default 2 MB upload limit on a site-by-site basis, by editing your .htaccess or php.ini file, depending on your...

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zandyring on "How can I make my RSS feed work?"

Hi there, I did some digging on this, and checked out your icons (the square Twitter icon and the square RSS feed), and yours actually look more up-to-date to me than the ones shown on the demo. The...

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