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mzenker on "How can I back up my media library?"

we have an art website with many images uploaded from different places, and I'd like to be able to back up the media library, and not just generate an xml backup of non-art content. how can I do this?...

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kathrynwp on "Feedback response"

Hi there, I'm not sure exactly what you mean. Could you clarify where you're seeing these questions/requests coming in?

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heathertheflower on "I upgraded to the pro bundle but am still being charged...

I upgraded to the pro bundle but I am still being charged for mapping. I saw that mapping was included in the pro bundle and it is one of the reasons that I upgraded. But when i try to do it it still...

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kathrynwp on "Redirect"

The Redirect upgrade is intended to point an existing WordPress.com address site to a second, external site. Is it possible you meant to purchase a domain-mapping upgrade instead? Domain mapping makes...

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kathrynwp on "What to do with an unused domain name"

If you'll be self-hosting your site, I recommend using a third-party domain registrar for your domain name as it'll simplify setting up email accounts on your domain. Just let me know if you need...

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kathrynwp on "Other computers can see my blog but mine can't."

After making DNS changes such as when you map a domain, it can take 24-72 hours for the changes to fully propagate so they're visible throughout the entire Internet. If you still can't see your site on...

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ronvwell on "Other computers can see my blog but mine can't."

What I don't understand is why other computers (including my ipad) were seeing my blog at the correct URL, but I couldn't on my own computer? This afternoon I changed the nameservers back to blue...

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luvmemeanit on "Theme's nav bar display problem..."

The navigation bar on my theme I purchased is in the center of the blog and not on the right side of the blog. Can you help?

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kathrynwp on "Adding a printable pattern to a post?"

You can save your document as a PDF file, and then upload and link to it using the instructions Karim provided: http://en.support.wordpress.com/uploading-documents/

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kathrynwp on "Changed blavatar but favicon not refreshed"

Thanks for the screenshot. I'm investigating this issue and will keep you posted.

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daanhh on "Why can't I get a Refund for the pro bundle ?"

Hi, Today I ordered the pro bundle but I want to cancel it. So I went to Store-> upgrades ->cancel A popup shows that my purchase was more then 30 days ago, but in fact was today. That's the...

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oysterhealthaustralia on "Why the followers don't receive a notification...

People that suscribed to my blog don't receive notification email whenever I update it. I can't find why and how I can fix this??

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laurynt on "Add Pinterest to Blog."

I am trying to connect my Pinterest account to my blog. I cant find the Plugins tab in the dashboard.

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seattleducation2010 on "My links are not showing up under their categories"

Instead of my links showing in categories it now ways "Bookmarks" and all of the links are together. Help!

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bigsurkate on "Blogroll"

All link categories disappeared and are now listed as "bookmarks." They all still exist in my admin links, but just not displaying in my categories. Never happened before, and I didn't change anything....

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hoedeman on "Google Analytics & Plug-ins"

Simple question. What do I have to do to my current set-up to allow plug-ins. Specifically, I want to add Google Analytics. I would also like to add an eCommerce plug-in. I can't figure out what to do...

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marketinguf on "Deactivate"

Dear Sir/Miss i'm having a problem with the widgets on my blog, i've deactivated the search box and the "meta"- widget and it still shows on my blog what can i do?

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lbattelle on "About Me information using "AboutMe" widget or not"

I would like to include a section about me/the blog on my sidebar for a brief introduction and include an image of myself. What I'm finding with the "about me" widget is that 1) the image displayed is...

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trueyouimage on "Problem with Email Setup"

I'm trying to setup my email address for my new purchased domain http://www.trueyouimage.com. When I follow the steps it tells me the email has already set up and takes me to the log in screen. Since I...

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kathrynwp on "Other computers can see my blog but mine can't."

Yes, every time you change the name servers you do "restart the clock" on the time it takes for the DNS to propagate again. :-) If you still can't see your site after 24-72 hours have passed after the...

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